Terms + Conditions
Minimum Opening Order Amount is $150 (that’s 10 SKUs!)
Minimum Reorder Amount is $75
Minimum Order Quantity: 6 (order each SKU in any multiple of 6)
Turnaround times: Our standard turnaround time is 7-14 days from your order date. In practice, we tend to be much quicker than that! If you require your order expedited, please let us know, and we will accommodate as best we can.
Payments Accepted: Visa, Mastercard, American Express. Payment is processed at the time of shipment. Shipping costs will be included on the final invoice and do vary, depending on size, weight and location. You will receive a tracking number via email when your order ships. All orders ship from Los Angeles, California.
Refunds and Exchanges: We do not accept returns and do our very best to ensure that your item arrives safely. However, if something arrives damaged in transit or you receive a faulty product, please contact us within 7 days upon receipt with a photo of the damaged product, and we will gladly replace it.
Cancellations: All cancellation or changes must be submitted via email within 24 hours of placing your order.
Social Media: We start purring and woofing when our stockists post on social media, especially when it includes us! Should you decide to post about Dog & Cat Cards and our products, please tag us @leannesouthallwoof.
All retailers must agree to the terms listed here. We reserve the right to revise our terms at any time, and the right to discontinue partnership with any retailer who fails to comply with our wholesale terms and conditions.