FAQ

For general questions, email hello@dogandcatcards.com or call 626-625-1175   

When does my order ship?

  • Your order leaves our Los Angeles studio within 3-7 business days via USPS

  • We will contact you if there is a delay in shipping. Once your item leaves our studio, we regret that we cannot be responsible for delays, as USPS shipping times are not guaranteed

Domestic Shipping (within USA)

  • First-class mail usually takes 5-14 days to arrive

  • Priority mail usually takes 3+ days to arrive

International Shipping

  • First-class mail usually takes 14-30 days to arrive

  • Priority mail usually takes 14+ days to arrive

Do you accept returns?

We do not accept returns and do our very best to ensure that your item arrives safely. However, if something arrives damaged, please contact us within 24 hours of receipt, with a photo of the damages, and we will gladly replace it.

Can I carry Dog & Cat Cards at my business?

Yes, and thank you for your interest! Please email hello@dogandcatcards.com with your shop information and we'll get you set  up today!